Uninstall and recovery · Nexus 0.10.5
Uninstall, upgrade and recover safely.
If you are trying to fix a connection, preview or render problem, start with the checks above. Reinstalling is not a recovery method and may leave the same connection settings in place.
Before changing an existing installation
- Record the Nexus version and component on each affected computer.
- Pause new work and let active transfers and renders finish.
- Ask your Admin to identify the library database, configuration, original footage, generated media and Resolve projects that must be kept.
- Confirm a recoverable backup and the removal or upgrade procedure for your exact build. A copy of a database while it is running is not a verified restore point.
What to preserve
Keep original footage backed up separately. Do not delete shared folders, generated media, models or the plugin's media cache just to free space. Resolve projects may still reference imported files in that cache.
Resetting Mac connection settings
On Mac, removing the plugin can leave its saved Coordinator address and connection settings behind. Do not remove the shared Electron settings folder to reset Nexus; ask support for a scoped reset of the relevant settings.
For the 0.10.5 test packages
A complete upgrade, removal and restore procedure has not yet been verified for these packages. Contact support before upgrading, removing or restoring an installation that contains work you need to keep.
Tell us your installed version, component and whether you want to upgrade, remove the software or recover from a problem. We can then identify the appropriate next check. Do not downgrade a populated installation or repeatedly resubmit a failed render as a recovery shortcut.